Continuous engagement listening by Workday. Scored on six weighted criteria following the HRCritic methodology.
SWOT analysis
Strengths
- Dependable across daily workflows, with only minor friction at the edges
- Continuous engagement listening by Workday
- Calibration sessions that keep ratings comparable across teams
- Templates that make a first cycle quick to launch
Weaknesses
- One or two criteria — usually reporting depth or advanced automation — lag the category leader
- Feedback history is hard to export for reviews outside the tool
- Heavy configuration for complex review models
Opportunities
- Skills and career-path mapping
- Tighter links with HRIS and compensation
Threats
- Survey fatigue among employees
- HR suites adding 'good enough' review modules
How the rating was calculated
| Criterion | Weight | Score | Points |
|---|---|---|---|
| Core functionality | 30% | 78 | 23.4 |
| Ease of use | 20% | 73 | 14.6 |
| Reliability & performance | 15% | 78 | 11.7 |
| Support quality | 15% | 72 | 10.8 |
| Integrations | 10% | 69 | 6.9 |
| Value for money | 10% | 76 | 7.6 |
| Final score | 75 / 100 |
Peakon (Workday) scored 75/100, placing it in the Very Good band (75–89). Its strongest area was core functionality (78), while integrations (69) held the score back. Strengths and weaknesses above map to those weighted criteria; opportunities and threats cover the market factors around the product — regulation, data quality, vendor consolidation and buying behaviour — that we watch when scores are next reviewed.
See what each band means on the rating levels page.