#1 in Employment Verification
The Work Number (Equifax) review & SWOT analysis
Very Good · 84/100theworknumber.com
Equifax database for automated employment and income verification. Scored on six weighted criteria following the HRCritic methodology.
SWOT analysis
Strengths
- Dependable across daily workflows, with only minor friction at the edges
- Equifax database for automated employment and income verification
- Standardized response formats lenders and landlords accept
- Self-service request portal removes email back-and-forth
Weaknesses
- One or two criteria — usually reporting depth or advanced automation — lag the category leader
- Limited reporting on request volume and outcomes
- Coverage gaps for smaller employers
Opportunities
- Payroll-connected instant verification
- Use in lending and tenant screening
Threats
- New payroll-connected rivals with lower prices
- Employer reluctance to share data
How the rating was calculated
| Criterion | Weight | Score | Points |
|---|---|---|---|
| Core functionality | 30% | 84 | 25.2 |
| Ease of use | 20% | 82 | 16.4 |
| Reliability & performance | 15% | 87 | 13.1 |
| Support quality | 15% | 83 | 12.5 |
| Integrations | 10% | 79 | 7.9 |
| Value for money | 10% | 85 | 8.5 |
| Final score | 84 / 100 |
The Work Number (Equifax) scored 84/100, placing it in the Very Good band (75–89). Its strongest area was reliability & performance (87), while integrations (79) held the score back. Strengths and weaknesses above map to those weighted criteria; opportunities and threats cover the market factors around the product — regulation, data quality, vendor consolidation and buying behaviour — that we watch when scores are next reviewed.
See what each band means on the rating levels page.